To make a complaint, please contact us
If you are not satisfied with our response to your complaint, you can telephone the Australian Information Commissioner’s hotline on 1300 363 992.
Upon request, we’ll tell you what information we have recorded about you. For your own protection, we generally ask you to make this request in writing, so that we can verify your identity using a more reliable and credible source of verification.
If any of the information is incorrect or you want us to remove all information about you, please contact us and we’ll amend it promptly.
If you feel that this site is not following its stated information policy, please contact us at the addresses or phone number listed at the side.
In general, we value your privacy, and will only continue to correspond with you if either:
- you give us your email address or postal address for this express purpose (for example, if you sign up to our newsletters or on-line courses, or request information about our products and services); or
- we have an existing business relationship (for example, you have bought our products or services).
If you do not wish to receive such mailings in the future, please let us know by contacting us.